Cookie Notice

Open Today

09:00 - 18:00

Our websites and mobile apps (the "Online Services") use cookies and other device identifying technologies (collectively referred to in this notice as "cookies") to provide our Online Services, to understand how our Online Services are used and for advertising purposes as explained in our Privacy Notice. You can read more about the types of cookies we use, why we use them and how you can exercise your cookies choices below.

What are cookies?

We use the term 'cookies' to refer to all technologies which store or access information stored on the device that you use to access the Online Services, such as your computer, tablet or mobile phone. For example, we use http cookies, which are small data files (typically made up of numbers and letters) that are downloaded when you access our Services and allow us to recognise your device. We also use technologies like pixel tags and software kits embedded in our apps to enhance your experience and ensure the smooth running of the app.

Cookies may tell us whether you have visited the Online Services before or whether you are a new visitor.

There are different types of cookies, for example:

  • Cookies served directly by British Land ('first party cookies') and cookies served by third parties, for example by advertisers and data analytics companies ('third party cookies'); and
  • Cookies which endure for different periods of time, including those that only last only as long as your browser is open (referred to as 'session cookies') and which are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. For example, they recognise your device when you open your browser and browse the internet again.

Which cookies do we use and why do we use them?

The following paragraphs set out the different categories of cookies that we may use and why we use them.

(a) Essential website cookies

These cookies are necessary to provide you with some of the features of the Online Services, such as supporting log in forms.

Types of cookies which may be used: .viciniteeFoms, ASP.NET_SessionId

(b) Functional cookies

These cookies allow us to personalise our websites for you and remember your preferences such as your log in information, the region from which you logged in and what pages you have viewed. These can be set by us or third parties which provide services to the pages you are visiting.

(c) Performance and Analytics cookies

These cookies allow us to monitor how the Online Services are used and perform and therefore improve your user experience of our Online Services. For example, we receive information on the number of visitors to our sites and the most popular pages on those sites. We only use the information we receive from these types of cookies in aggregated form. These cookies may be served by third parties, such as Google Analytics.

Types of cookies used: __utma, __utmb, __utmc, __utmt, __utmz

(d) Advertising cookies

We work with third party advertising networks, that collect information using cookies to help make the advertising you see in our Online Services and elsewhere on the internet more relevant to you and to measure the effectiveness of the advertising on the Online Services. We do not decide which cookies are set or how your data is used by these third parties. These cookies uniquely identify the browser and device from which you are accessing our Online Services.

How can you exercise your cookies choices?

You have the right to choose whether or not to accept cookies used for certain purposes via the cookie control on each of our websites. Some sites may only use essential cookies to provide website functionality and therefore your banner will present you with an accept option and a link to this Cookie Notice.

Cookies are an important part of how our Online Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Online Services.

Website (Browser) Opt-Out:

Most browsers accept cookies by default. You may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies. To do so, please follow the instructions provided by your browser which are usually located within the "Help", "Tools" or "Edit" facility. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link.

Mobile App Opt-Out

To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android.

For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu.

Contact us

If you have any questions about our use of cookies, please contact us at: data.privacy@britishland.com.

25 May 2018

General opening times

Monday
09:00
-
19:00
Tuesday
09:00
-
19:00
Wednesday
09:00
-
19:00
Thursday
09:00
-
20:00
Friday
09:00
-
19:00
Saturday
09:00
-
18:00
Sunday
10:30
-
16:30

Store opening times may vary. Restaurants and cinema/leisure will be open later - please check retailer websites for further details. ​

Additional opening times

Store opening times at St Stephen's Hull may vary. Hull Restaurants and cinema/leisure will be open later - Check the shops in Hull page for more information.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

110 Ferensway
Kingston-Upon-Hull
East Riding of Yorkshire
HU2 8LN
01482 313960
  • Car

    St Stephen's is easily accessible by car, at the heart of Hull city centre. 

    The following directions will help you find your way to the centre:


    From the West: On the A63 follow signs for Hull City Centre. At Myton Gate roundabout take the A1079 onto Ferensway. Pass St Stephen's Hull on the left. Turn onto Portland Place. The car park is straight ahead.


    From the North: Take the A1079 to Hull City Centre then onto Ferensway. Turn onto Portland Place. The car park is straight ahead.


    From the East: Take A165 to Hull. Continue onto Freetown Way. At the traffic lights turn left onto Ferensway. Turn onto Portland Place. The car park is straight ahead.

  • Train

    Arrive in style with the state-of-the-art fully integrated transport interchange situated just a few steps from St Stephen's.

    For further information on train services to and from Hull, please visit the Hull Trains website. Northern Rail also offer a number of services. Click here for more information. 

  • Bus

    You can also access buses, coaches and taxis from the transport interchange. A regular park and ride service runs from Priory Park, Hessle.

     For information on bus timetables call the Travel Line on 01482 592929.

Facilities

There are clearly signposted Baby Changing facilities on the ground and first floor. Changing facilities can also be found in the women's toilets. 

St Stephen's car park is open 24 hours.

There are over 800 parking spaces including bays for disabled drivers and parents with children on each floor of the car park. 

Tariffs:
Up to 3 hours: £2.00
3 - 4 hours: £3.00
4 - 6 hours: £6.00
6 - 8 hours: £8.00
8 - 10 hours: £10.00
10 - 24 hours: £20.00

Entry to the car park after 17:30 has a charge of £1.00 (up to midnight), while Sunday parking is £2 for the day. There is a 15 minute grace period once your ticket has been paid, to allow time to get back to your car. 

FREE parking after 17:30 if you dine with us or visit the cinema. To take advantage of the evening tariff or the free leisure offer you MUST enter the car park after 17:30 and leave before midnight.

We're proud that our car park has been issued the Park Mark, an award given to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

 

Cash machines are located on the lower and ground floors of the centre.
 

Car charge points are available on the 1st floor of our multi-storey car park.

There are four separate charging bays.  Two are served by quick-charge 32amp charging points the other two have a 3 pin 13 amp socket and a blue 16 amp commando sockets.

These are available 24 hours and are free of charge to use.  Parking charges do still apply though.

 

A soft play area is located at Rock Up - upper leisure terrace. It includes slides, swings, ball pools, obstacles and a baby section for under 2's. There’s no need to book.

If you hate carrying around a wet umbrella then our Brolly Wrap service will save you the bother. Find this service at both entrances to the centre.

Services

A car valet service is available from the Car Wash Company in the designated area of the car park. For more information, please call 0844 3352001.

St Stephen's uses Child Safe Zones to reassure parents and get help fast.

Look out for window stickers carrying our helpline number. If you lose a child or need to report an incident, call the helpline or talk directly to our Customer Service Officer's patrolling the centre.

Complimentary wristbands can also be collected from the Centre Management Suite; simply write your mobile number on the wristband and place it on your child. If your child is then lost in the centre at any point, our officers can contact you right away.

A Click and Collect service is available for the following retailers - Argos Extra, Boux Avenue, Carphone Warehouse, Clarks, New Look, Next, Schuh, Superdrug, Superdry, Tesco Extra, The Entertainer, Topman and Vodafone. Please refer to their individual websites for further details.

Click here to view our Customer Service Charter.

St Stephen's has gone wireless and now offers free BT wifi to all of its customers.

If you misplace something while you're visiting us, please contact Lost Property on 01482 313960.

St Stephen's employs a 24hr security team. All our Customer Service Officers are SIA (Security Industry Authority) licensed. For your safety and security, CCTV cameras operate in St Stephen's and surrounding land. If you need any assistance, please approach a member of the security team who are positioned throughout the centre.

Accessibility

St Stephen's are proud to take part in the Safe Places scheme. This helps to keep vulnerable people safe while they're out and about in Hull. 

The scheme is largely for people who:

  • have learning disabilities or difficulties
  • have dementia
  • need support or require assistance whilst in public 

At St Stephen's you can have free use of a wheelchair for the duration of your visit to the shopping centre.

St Stephen's also offers two 'Changing Places' toilets, which have specialist facilities for severely disabled people and extra room for up to two carers. One is positioned on the toilet corridor, accessible from the main mall, and the other is on the lower ground floor near Tesco's car park.

Download centre map